Chapter Officers

At the forefront of Business Analysis at The Cincinnati Insurance Companies, I serve as a Senior Business Analyst blending strategic thinking with technical expertise. My CSPO and ICP-APO certifications fuel my passion for delivering solutions that streamline processes, enhance system performance, and ultimately make people’s lives better.

As President of the IIBA Tampa Bay Chapter, together with my team, we have grown a vibrant community of professionals. We’ve hosted weekly training sessions and facilitated 400+ study groups, earning the IIBA Global Professional Development Award in 2025.

Beyond the chapter, I consult for businesses, teach and speak for organizations worldwide, sharing insights that elevate the practice of Business Analysis. Honored as IIBA 2025 Volunteer of the Year for the USA Southern Region, I advocate for excellence in Business Analysis and Project Management while mentoring the next generation of leaders.

My vision is simple: to create opportunities that transform careers and elevate the impact of Business Analysis worldwide.

💥 20+ years of experience supporting the development, implementation, and administration of cutting-edge technology solutions critical to business operations with a focus on data activities. Specializing as a liaison between technical and non-technical teams to effectively communicate complex concepts, ideas and requirements.

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Esther Oluwabusayo Folorunso, MBA, CBAP, is an experienced and certified business analyst currently working as a Business Analyst in the US Higher Education Industry. She previously worked as a Semi Senior- business analyst in Andersen Nigeria serving clients in both the Public and Private Sectors with different growth levels (Start-ups, Growing, Maturing, and Declining) and in diverse industries (Financial Technology, Healthcare, Technology, Banking/Finance, Engineering, Oil and Gas, Retail, Manufacturing, Agriculture, and Advertising) 

She holds a bachelor's degree in Entrepreneurship/Business Management from the Federal University of Agriculture, Abeokuta, Nigeria, and an MBA in Management Information Systems from Fort Hays State University, Kansas, USA.  

She presently serves on the Board of the IIBA Tampa Bay Florida Chapter, is a speaker on everything business analysis and Change, and has authored articles published in BA Times, Business Day, ThisDay, The News Guru, Guardian Newspapers, The Nigerian Tribune, and the Punch Newspaper. 

As a Business Analyst with nearly three years of experience, I currently collaborate with one of my company’s largest clients to drive projects alongside a dedicated developer. This includes relationship management, organizing and owning the backlog, working on priorities, product management, and managing the account. I oversee the account to ensure timely delivery on all portions. My passion for streamlining workflows led me to help assist with implementing automated request forms, reducing manual workloads and speeding up project submissions with requirement gathering.

I am deeply involved in automation projects, working with tools like Make and Zapier. This interest inspired me to create a LinkedIn group where professionals can exchange insights on topics such as collecting leads, scraping data, generating top SEO keywords, and more.

Beyond my BA responsibilities, I’ve nurtured a strong passion for e-commerce by owning and running several online stores, honing my skills in operations, analytics, and digital marketing. My dedication to innovation and personal growth led to a feature in Tampa Bay Voyage Magazine, where I shared my journey to motivate others on similar paths.

I hold a Bachelor’s degree in Business Analytics and Information Systems from the University of South Florida (2021) and am certified in SQL for Data Science, Agile with Jira, and Make Advanced. Above all, I value continuous learning, collaboration, and using technology to drive meaningful impact for businesses and their customers.

 

 

With over 15 years of experience delivering innovative digital solutions, Sarita Duggal is a seasoned business analysis professional with a strong foundation in technology, stakeholder engagement, and strategic execution. She holds a Master’s in Computer Applications and holds certifications in Analysis for Business Systems and CSPO (Certified Scrum Product Owner).

Sarita’s career spans multiple industries including banking, insurance, IoT (Home Security Automation), healthcare, and e-commerce. Throughout her journey, she has consistently delivered business value by bridging the gap between complex business needs and technical solutions. Her expertise includes agile methodologies, requirements elicitation, data analysis, and cross-functional collaboration—skills that enable her to transform ideas into scalable, actionable outcomes.

Drawing from her diverse professional background, Sarita leverages her strengths in stakeholder management, product strategy, and team collaboration to foster organizational growth. She is passionate about cultivating inclusive, high-performing teams, enhancing communication between business and technology groups, and driving innovation through the business analysis discipline.

Sarita is committed to advancing the impact and practice of business analysis—empowering professionals to deliver meaningful change and contribute to their organizations’ strategic success.

 

 

Amarachi Ezidiegwu is a Business Analyst and Strategic Systems Advisor with experience spanning business analysis, project management, finance, administration, and operational strategy. She is passionate about helping organizations transform complexity into clarity through structured problem-solving, systems thinking, and data-informed decision-making.

She has worked with private companies, government institutions, startups, and scaling organizations, supporting them in identifying business needs, analyzing operational challenges, designing scalable solutions, and driving initiatives that improve efficiency and support sustainable growth. These experiences have provided her with a well-rounded perspective on organizational development and transformation across diverse sectors.

Amarachi is passionate about continuous learning, professional development, and advancing the impact of business analysis. She is also committed to contributing to the broader business analysis community by supporting knowledge sharing, promoting best practices, and strengthening the role of business analysis in driving organizational success. She believes that effective business analysis enables organizations to make informed decisions, solve complex problems, and achieve meaningful outcomes.