Successful digital transformation depends as much on people as it does on technology. Yet many projects struggle because stakeholder engagement is treated as an afterthought rather than a strategic capability.
In this practical and experience-driven session, Stella Chemutai Maina introduces the MAPS+ Framework, a stakeholder engagement approach developed through lessons learned during the enhancement of a Virtual Management Health System. Originally designed to address engagement challenges within educational institutions, the framework has proven adaptable across multiple sectors, particularly in organizations operating with limited resources.
Participants will explore how structured stakeholder engagement can improve communication, increase buy-in, reduce resistance to change, and support sustainable transformation initiatives. Through practical examples and implementation lessons, Stella will demonstrate how Business Analysts can become change enablers by placing people at the center of project delivery.
Whether you work in education, healthcare, government, non-profit, or the private sector, this session offers practical techniques that can be applied immediately to strengthen stakeholder relationships and improve project outcomes.
Learning Objectives
By the end of this session, participants will be able to:
- Understand the principles and structure of the MAPS+ Framework for stakeholder engagement.
- Identify common stakeholder engagement challenges during digital transformation initiatives.
- Apply people-first engagement strategies to improve collaboration and change adoption.
- Adapt the MAPS+ Framework to projects across different industries and resource-constrained environments.
- Strengthen communication between stakeholders, project teams, and organizational leaders.
- Improve project outcomes by embedding stakeholder engagement throughout the business analysis lifecycle.
Course Outline
The Importance of Stakeholder Engagement
Explore why successful transformation initiatives depend on effective stakeholder engagement and what happens when organizations overlook the human side of change.
Introducing the MAPS+ Framework
Learn the origin, structure, and core principles of the MAPS+ Framework and how it was developed through real-world transformation challenges.
Applying MAPS+ in Practice
Examine how the framework was implemented during a Virtual Management Health System enhancement and the measurable lessons that emerged.
Scaling Across Industries
Discover how Business Analysts can tailor the MAPS+ Framework to support stakeholder engagement across education, healthcare, government, and other sectors.
Driving Sustainable Transformation
Learn practical strategies for building stakeholder trust, increasing user adoption, and creating long-term organizational value through structured engagement.
Who Should Attend?
This session is ideal for:
- Business Analysts
- Change Managers
- Project Managers
- Product Owners
- Product Managers
- Digital Transformation Leaders
- Agile Practitioners
- Business Architecture Professionals
- Anyone responsible for stakeholder engagement and organizational change
Workshop Overview
Date: Thursday, October 22, 2026
Time: 7:00 PM – 8:00 PM Eastern Time
Format: Virtual
Duration: 1 Hour
Instructor Profile
Stella Chemutai Maina is a Senior Business Analyst and an active member of the International Institute of Business Analysis (IIBA) with more than 15 years of experience leading digital transformation initiatives within Kenya's educational sector. She holds a Master of Arts in Project Planning and Management and is certified as a CBAP®, CSPO®, CSM®, and Lean Six Sigma Green Belt (LSSGB) professional.
Passionate about helping organizations navigate change through structured, people-first approaches, Stella developed the MAPS+ Framework to strengthen stakeholder engagement during digital transformation initiatives. Her professional interests include AI readiness, workforce development, Agile delivery, and Business Analysis practices that empower institutions to successfully adopt technology and deliver lasting organizational value. She welcomes opportunities to connect with fellow practitioners working in stakeholder engagement, digital transformation, and organizational change.