Artificial Intelligence is rapidly changing how Business Analysts work, but one of its most practical applications may be helping analysts develop and refine their elicitation skills before engaging with real stakeholders. In this highly interactive session, Tom Tomasovic will demonstrate how AI tools can support both sides of the elicitation process. Participants will explore how AI can assist in creating interview plans, improving question quality, identifying information gaps, and even simulating realistic stakeholder conversations. Using a realistic business scenario, attendees will work collaboratively to build an elicitation strategy and then put that strategy into action through a live interview with a virtual AI stakeholder. The session will showcase how Business Analysts can use modern AI tools to safely practice critical communication, analysis, and stakeholder engagement skills in ways that traditional classroom training often cannot provide. Rather than replacing Business Analysts, AI can serve as a powerful learning partner that helps practitioners gain confidence, improve questioning techniques, and strengthen analytical thinking before entering real-world situations. This session is designed to be practical, engaging, and immediately applicable for analysts at all experience levels.
Learning Objectives
By the end of this session, participants will be able to:
- Understand how AI tools can support Business Analysis elicitation activities.
- Create more effective interview and elicitation plans using AI-assisted techniques.
- Practice stakeholder interviewing in a realistic, simulated environment.
- Improve questioning, active listening, and follow-up techniques.
- Learn how AI can assist with documenting and organizing elicitation outputs.
- Explore practical ways to incorporate AI into everyday BA skill development.
Course Outline
The Evolution of Elicitation Practice
- Why elicitation remains one of the most important BA competencies
- Common challenges Business Analysts face during stakeholder interviews
- How AI is changing the way analysts prepare and practice
Using AI to Plan Better Questions
- Developing interview strategies
- Creating effective open-ended questions
- Identifying information gaps and assumptions
- Refining elicitation approaches through AI feedback
AI as a Virtual Stakeholder
- Introduction to simulated stakeholder environments
- Conducting live elicitation exercises
- Practicing stakeholder engagement techniques
- Responding to stakeholder concerns and ambiguity
From Conversation to Analysis
- Capturing elicitation outputs
- Building stakeholder registers and documentation
- Organizing requirements and insights
- Leveraging AI to support analysis activities
Practical Applications and Lessons Learned
- Where AI adds value in BA practice
- Limitations and considerations
- Future opportunities for AI-enabled Business Analysis learning
Audience
This session is ideal for:
- Business Analysts at all experience levels
- ECBA, CCBA, and CBAP certification candidates
- Product Owners and Product Managers
- Requirements Analysts
- Project Managers and Agile practitioners
- Business Analysis trainers and coaches
- Professionals interested in AI-enabled BA practices
Session Overview
Date: Thursday, September 3, 2026
Time: 7:00 PM – 8:00 PM Eastern Time
Format: Virtual Live Session
Duration: 1 Hour
Instructor Profile
Tom Tomasovic, CBAP, CBDA, AAC, CCA, CPOA, ECBA
Tom Tomasovic is a Business Analysis instructor, trainer, and IIBA certification educator with more than twenty-five years of combined software development and Business Analysis experience. After spending over a decade in software development, Tom dedicated the last fifteen years to helping Business Analysts build practical, real-world skills while supporting their professional certification goals.
He holds six IIBA certifications: CBAP, CBDA, AAC, CCA, CPOA, and ECBA, and has taught preparation courses for ECBA, CCBA, CBAP, CBDA, and AAC candidates, as well as numerous Business Analysis skills development programs.
Tom is known for creating highly interactive learning experiences that move beyond theory and allow participants to practice Business Analysis in realistic scenarios. His current work focuses on AI-powered learning environments that help analysts strengthen elicitation, stakeholder management, and analytical thinking skills. He is the creator of Digital Tom, an AI coaching assistant, and the Ohio Valley Vineyards virtual stakeholder ecosystem used in his training programs.
Through his innovative approach, Tom helps Business Analysts build confidence, develop practical experience, and prepare for the increasingly AI-enabled future of Business Analysis.
By registering for or attending this event, participants agree to comply with the Participant Code of Conduct. The organization reserves the right to restrict, suspend, or terminate participation when an individual's conduct materially interferes with the educational objectives of the program or negatively impacts the learning experience of other participants.