Giving feedback is one of the most important, yet most misunderstood, skills in business analysis and professional environments. Many professionals find themselves repeating the same feedback without seeing improvement, leading to disengagement, misalignment, and stalled outcomes. This session focuses on a key question. Why does feedback often fail, and what can you do differently? In this interactive session, Joel Silverstone introduces a practical approach to delivering feedback that leads to action instead of resistance. Drawing from decades of experience working with global organizations, Joel breaks down how communication, timing, and framing shape how feedback is received. Participants will explore how to move from correction to collaboration. You will learn how to create conversations where feedback feels constructive rather than confrontational, and where stakeholders are more willing to take ownership. The session emphasizes clarity, empathy, and structure. It introduces practical tools that help you guide conversations, reduce defensiveness, and focus on shared outcomes rather than personal critique.
Whether you are working with stakeholders, team members, or leadership, this session will help you turn feedback into a tool that drives progress.
Learning Objectives
By the end of this session, participants will be able to:
Identify why feedback often leads to resistance instead of action
Apply a simple 4-step model to deliver feedback effectively
Build trust and connection before addressing challenges
Reframe feedback conversations toward shared outcomes
Improve communication with stakeholders and team members
Course Outline
Understanding Feedback Challenges
Why feedback fails and common communication mistakes.
The MOVE Framework
A structured approach to delivering feedback that motivates action.
Connect Before Correcting
How to build trust and openness before giving feedback.
Collaborative Problem Framing
Shifting from blame to shared problem-solving.
Practical Application
Real-world scenarios and techniques you can apply immediately.
Audience
This session is ideal for:
Business Analysts working with stakeholders and cross-functional teams
Project Managers and Product Managers
Leaders and professionals responsible for team communication
Anyone looking to improve how they give and receive feedback
Workshop Overview
Date: Thursday, June 18, 2026
Time: 7:00 PM – 8:00 PM Eastern Standard Time (EST)
Duration: 1 hour
Instructor Profile
Joel Silverstone began his career as an actor before discovering his strength in helping people connect and influence others. He built on that foundation to develop a career focused on communication, leadership, and impact.
He is the founder of TFR: This Feels Right, a facilitator, coach, and host of the This Feels Right podcast. Over the past 25 years, Joel has worked with organizations such as Microsoft, TD Bank, QuidelOrtho, Hyundai, Bayer, Kearney, and UL Standards & Engagement.
Joel helps leaders and teams communicate with clarity, empathy, and confidence. His approach focuses on practical tools that professionals can apply immediately to improve conversations and outcomes.
He is currently preparing to run his first full marathon in New York City in November 2026.